Case Study: Coucou&Co achieves up to 20% more revenue and 50% lower operational costs with Apaleo

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Preview of the Coucou&Co Case Study

Coucou&Co boosts revenue by up to 20% with Apaleo

Coucou&Co, a Swiss hospitality group specializing in aparthotels, faced significant operational challenges as it scaled its new Nonanteneuf brand. Their homegrown property management system (PMS) could not handle the complexity of aparthotel operations, manage longer stays, or integrate with key distribution channels, creating a major obstacle to growth. This led them to seek a new solution from vendor Apaleo.

By implementing Apaleo's open and flexible PMS platform, Coucou&Co gained the ability to seamlessly integrate with its existing and planned tools. The solution enabled automation for key processes like check-in, billing, and guest communications. The results were substantial, including a projected revenue increase of 15-20% and a reduction of operational costs by up to 50% in some areas, allowing for efficient scaling without increasing headcount.


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