Case Study: Catrina Experience streamlines multi-property operations with Apaleo

Catrina Experience connects 9 POS terminals with Apaleo

Catrina Experience, a brand with four diverse properties including a resort, hotel, lodge, and hostel, faced operational challenges due to its inflexible legacy property management system (PMS). Difficulties connecting to third-party applications and managing multiple outlets prompted the customer to seek a new solution. They selected the Apaleo open property management platform to serve as a technological backbone for their operations.

By implementing Apaleo, the customer seamlessly connected a wide array of applications including Code2Order, Adyen, Salto, and a custom booking engine to build an innovative guest journey. They also integrated nine POS terminals for their bars, restaurants, and shops, automating all payments through the Apaleo system. This provided a single, simple platform to run all different property types and their unique setups, resulting in smooth operations and the automation of many manual chores.

Catrina Experience