Apaleo
29 Case Studies
Case Study: Signature Hotels achieves PCI compliance and faster guest check-in with apaleo
A Apaleo Case Study
Apaleo eliminates frustrations and ensures PCI compliance for Signature Hotels in record time
Signature Hotels, a three-star hotel group with five properties in northern Germany, needed to update its legacy property management system to meet new PSD2 payment processing guidelines and PCI compliance requirements. Facing tight deadlines and disruption to daily operations, the company turned to Apaleo and its open, cloud-based PMS to avoid the escalating costs and frustrations of legacy software updates.
Apaleo enabled Signature Hotels to migrate all five hotels quickly, with one property rolled out as a template and the first go-live completed in just one and a half days with remote support. The new system automated booking confirmations, eliminated manual credit card entry, and added online registration and check-in, helping Signature Hotels achieve PCI compliance across all five hotels in record time while improving invoicing and freeing staff to focus more on guest experience.
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Signature Hotels
Sammi Hosseinijan
Managing Director