Case Study: Unite Students boosts student experience and booking conversion with Apadmi

Unite Students boosts app ratings to 4.8* with Apadmi

Unite Students, the UK's leading private student accommodation provider, faced challenges with its legacy mobile app and website. The outdated technology was expensive to maintain, difficult to scale, and no longer reflected the student experience, while the website needed to improve its booking conversion. They partnered with digital product specialist Apadmi for a complete rebuild to create a scalable digital platform.

Apadmi rebuilt the app using Flutter and modernized the website's backend, focusing on mobile-first design and improved analytics. The solution significantly enhanced the student experience and operational efficiency. Results included a 4.8-star iOS App Store rating, a 24% year-on-year reduction in call centre traffic, and increased booking flow entries by 10-15%. The project also improved student satisfaction, with NPS rising by 12-16 points.

Unite Students