Case Study: University of Cape Town scales communications with AnywhereNow

Streamlining business communications for the world-renowned University of Cape Town

The University of Cape Town faced challenges with an outdated on-premise communications solution and limited ability to invest in new technology, making it difficult to support communications for more than 35,000 students and staff. AnywhereNow helped the university modernize its business communications, using a cloud-based solution integrated with Microsoft Teams.

AnywhereNow implemented a future-proof cloud solution that leveraged UCT’s existing Microsoft investment while enabling a smooth transition to newer technology. The result was faster deployment and improved service for students and staff, and UCT was able to scale its call center base from 3 to 40 call centers.

University of Cape Town