Case Study: Amazon achieves faster fulfillment logistics and lower delivery costs with AnyLogic

Simulation-Driven Solution for Fulfillment Logistics Evaluation

Amazon faced major fulfillment logistics challenges, including finding the best grocery facility locations to meet sub-hour delivery targets, repositioning high-demand items closer to customers, and reducing last-mile travel time without adding resources. To tackle these issues, Amazon used AnyLogic simulation software to evaluate fulfillment network options and improve delivery planning.

Using AnyLogic, Amazon built simulation and optimization models with deep reinforcement learning, geo-clustering, and real-time route optimization. The results were significant: average grocery delivery time dropped from 17 to 10 minutes, per-package travel distance fell by about 48%, and last-mile delivery mileage was reduced by 9% across thousands of daily routes.

Amazon

Siva Veluchamy

Amazon