Case Study: SolutionIT Managed Security achieves trusted 24/7 remote support for critical security systems with AnyDesk

SolutionIT Managed Security secures 5,000 systems with AnyDesk

solutionIT managed security, an IT security provider for industries ranging from industrial to government-level administration, needed a highly secure and stable on-premises remote support solution. Their challenge was to ensure their team could gain fast and reliable access to critical customer systems within minutes, especially during a cyberattack.

The vendor AnyDesk provided a solution that was hosted in-house for maximum protection and was rolled out to over 5,000 systems. The results included extremely low support times, high security standards, and 24/7 reliability. Using AnyDesk's features like the Custom Client and personalized Namespace built customer trust and allowed for quick identification of target systems without the need for additional training.

SolutionIT Managed Security