Case Study: DHBW Karlsruhe achieves secure, easy remote support with AnyDesk

DHBW Karlsruhe deploys AnyDesk in 1 day for secure remote support

The customer, DHBW Karlsruhe, faced the challenge of providing secure and easy-to-use remote IT support when the pandemic forced employees and lecturers to work from home. They needed a straightforward remote maintenance solution that could operate within their own network to meet strict data protection requirements.

The solution from AnyDesk was an on-premises deployment, which was implemented within a single day. This gave the university full control over data and ensured compliance with its security guidelines. The results included high employee acceptance due to the software's simplicity and trust-building features, as well as reliable performance and accessible customer support for the IT team.

DHBW Karlsruhe