Case Study: TATA Communications achieves 89% faster CPE provisioning with Anuta Networks ATOM

Analytics & Closed-Loop Automation for SD-WAN Services

TATA Communications, a leading global managed service provider, sought to modernize its operations and accelerate the onboarding process for its enterprise customers using its IZO™ SD-WAN solution. The key challenges included the need to simplify complex multi-vendor branch infrastructure, reduce time-to-market for new services, and implement analytics-driven service assurance. To address these needs, TCL partnered with Anuta Networks and its ATOM platform.

By implementing Anuta Networks ATOM, TATA Communications gained zero-touch provisioning capabilities that reduced CPE device onboarding time to under five minutes, a reduction of 89%. The solution provided a highly scalable, multi-vendor platform that enabled closed-loop automation, integrated with self-service portals, and eliminated manual errors. This resulted in a 0% provisioning error rate, 100% network uptime, and full SLA compliance for TCL.

TATA Communications