Case Study: Block improves employee productivity and data access with Claude by Anthropic in Databricks

Block improves employee productivity and data access with Claude in Databricks

Block, a large financial services company, faced the challenge of making its vast data resources accessible to employees of all technical backgrounds. They needed a way to empower their teams to analyze complex data and automate workflows without requiring specialized coding knowledge, aiming to transform their organizational efficiency.

The company implemented Claude by Anthropic on the Databricks platform to power its internal AI agent, codename goose. This solution enabled employees to generate SQL queries, automate tasks, and interconnect internal systems. Anthropic's Claude helped 75% of engineers save 8-10+ hours weekly, doubled adoption of the tool in a month, and achieved 100% success on benchmark tests, fundamentally changing how the company operates.

Block

Bradley Axen

Principal Data and Machine Learning Engineer