Case Study: Washington State Parks creates an inclusive, accessible website with Anthro-Tech

Washington State Parks redesigns its website with Anthro-Tech, using feedback from 400 visitors

Washington State Parks faced significant challenges with its outdated website, which was difficult to navigate, inaccessible to many users, and burdensome for staff to manage. The agency partnered with Anthro-Tech to undertake a comprehensive redesign focused on creating a more inclusive and customer-friendly public resource.

Anthro-Tech implemented a solution centered on user research, leading to a transformed information architecture, accessible UX design, and staff training. The new parks.wa.gov website, informed by feedback from hundreds of visitors, is now modern and mobile-friendly. The impact includes vastly improved navigation, with features like an easy "Find a Park" search, and full accessibility for assistive technologies. Anthro-Tech's work also equipped park staff with a user-friendly CMS and the skills to maintain current content, ensuring the site continues to meet diverse visitor needs.

Washington State Parks