Case Study: Washington State Department of Revenue advances WCAG compliance with Anthro-Tech digital accessibility audits

Washington State Department of Revenue identifies 374 accessibility issues in 7 sprints with Anthro-Tech

The Washington State Department of Revenue faced the challenge of making its complex ecosystem of digital services accessible to meet a DOJ deadline. With limited time and resources, the agency needed a clear plan to achieve WCAG compliance, mitigate legal risk, and build internal capacity. They engaged Anthro-Tech for a digital accessibility audit and assessment.

Anthro-Tech implemented an agile solution, conducting a comprehensive assessment over seven two-week sprints. This included automated scans and manual reviews of 26 assets, which identified 374 accessibility issues. Anthro-Tech provided actionable reports and developer debriefs, enabling immediate remediation and building internal skills. The results included exceeding project goals by remediating 30 additional documents and empowering the agency to shift from reactive compliance to sustainable, long-term accessibility practices.

Washington State Department of Revenue