Case Study: Seattle Public Library selects an accessible mobile app with Anthro-Tech

Seattle Public Library selects an accessible mobile app with Anthro-Tech after testing 6 tasks across 26 pages

The Seattle Public Library faced the challenge of selecting a mobile app that would meet its community's diverse needs, prioritizing inclusivity and accessibility for underserved populations. To ensure they made the right decision, they engaged vendor Anthro-Tech to help them choose an ideal app using human-centered design.

Anthro-Tech created custom review standards based on accessibility guidelines and conducted usability testing with a diverse group of patrons. This research provided the library with clear, data-driven recommendations. As a result, Seattle Public Library selected a mobile app that exceeded its goals and was given a scalable framework for future decisions, with the testing involving 9 participants completing 6 tasks across 26 interfaces.

Seattle Public Library