Case Study: Russell Sage College achieves $1,000+ postage savings and operational efficiency with Anthology's Encompass

Russell Sage College - Customer Case Study

Russell Sage College faced a decades‑old, largely offline Class Agent Program with more than 200 alumni volunteers managed by just two staff, relying on mailed care packages and paper donor lists that drove up costs and posed data‑security concerns. To modernize the program, Russell Sage College partnered with Anthology, implementing the Encompass platform.

Anthology created a secure Class Agent role and a role‑based portal in Encompass with pages for monthly class lists, donor reports, annual timelines, support materials, and an online request form, giving volunteers instant access and streamlining staff workflows. The Anthology solution freed staff time during busy seasons and reduced postage costs by more than $1,000 in the first year by replacing mailed materials for 200+ volunteers, allowing the team to focus on higher‑value engagement.

Russell Sage College