Case Study: Reddin Global achieves centralized knowledge, faster support, and improved collaboration with AnswerHub

Reddin Global - Customer Case Study

Reddin Global, a Canadian professional training and coaching startup behind the mobile Emerson Suite, struggled with an unfriendly community platform that left employees and coaches without an easy way to find or share knowledge. The lack of a central content repository, limited collaboration tools, and admin headaches increased support loads, slowed training, and prevented engagement across the organization.

By deploying DZone’s AnswerHub as a private community, Reddin created a customizable, role-based knowledge center with easy moderation, searchable training content, and Q&A collaboration. The new platform centralized documentation, reduced support effort, saved time and resources, and boosted productivity and coach engagement while scaling with the company’s growth.

Reddin Global

Jenny Cao

Coach Concierge