Case Study: General Electric launches Predix developer community in 45 days and drives strong user adoption with AnswerHub

General Electric - Customer Case Study

GE Digital, the industrial software arm of GE, needed to extend its Predix site with an online developer community to support its technical audience of engineers and customers. They sought a commercial, brandable forum and ideation platform that could integrate with Predix, meet an aggressive launch timeline, offer cloud or on‑premise deployment, support gamification, and simplify user onboarding.

After evaluating options, GE chose AnswerHub (DZone Software) and launched the Predix forum 45 days after implementation. The solution provided streamlined authentication, easy integration and customization, and strong engagement tools; membership grew from 230 beta users to over 2,300, with active participation, ongoing metrics tracking, and plans for VIP/ambassador programs and gamification to sustain community involvement.

General Electric

Jonathan Zucker

Product Marketing Manager, Developer Relations