Case Study: ConnectFood achieves scalable, organized Q&A and rapid, vetted answers with AnswerHub

ConnectFood - Customer Case Study

ConnectFood is an Illinois-based, community-driven farm-to-fork knowledge exchange that brings together universities, companies, government agencies and individuals to share expertise across the food industry. Facing complex, interdependent issues—including the statewide drought in 2012—ConnectFood needed an open, scalable Q&A platform that could keep conversations organized by topic while minimizing maintenance and infrastructure overhead.

They implemented AnswerHub’s customizable, cloud-hosted Q&A solution with voting, badges and expert identification to surface the best answers and encourage participation. Launched in June 2012, the site quickly aggregated diverse stakeholders, delivered fast, community-vetted answers to hundreds of questions, strengthened collaboration across the industry, and produced tangible economic and food-safety benefits for members.

ConnectFood

Matt Botos

Chief Executive Officer