Case Study: Wellness and Better Health Chiropractic improves patient call response with AnswerConnect

Wellness and Better Health Chiropractic gets patient callbacks in as little as 10 minutes with AnswerConnect

Wellness and Better Health Chiropractic, a small chiropractic office, faced the challenge of missing patient calls after hours and on days when the doctor was out of the office. This led to potential patients leaving voicemails and waiting a full business day for a callback. To solve this, they turned to AnswerConnect for its after-hours answering service and used its SetMore scheduling software.

AnswerConnect provided a 24/7 live answering service that seamlessly integrated with the practice's SetMore schedule. This solution connected callers to the doctor in as little as 10 minutes, ensuring no call was missed. The service allowed the small business to compete at a higher level, providing great value to patients and proving to be a cost-effective investment. Dr. Tuggle explicitly recommends AnswerConnect for other small businesses.