Case Study: Steven J. Hanley, Ph.D. captures more calls and saves time with AnswerConnect

Steven J. Hanley, Ph.D. saves an hour a week with AnswerConnect

Steven J. Hanley, Ph.D., a clinical psychologist and sole proprietor of a private practice, faced the challenge of missing new client calls while in session. His voicemail system was causing him to lose potential clients who were reluctant to leave a message, and the administrative burden of returning calls was consuming his valuable time.

By implementing the AnswerConnect answering service, Dr. Hanley ensured a live person would always answer his business phone. This solution from AnswerConnect captured more client calls, improved his work-life balance by saving him several hours per week on call-backs, and allowed him to streamline the administrative side of his practice.