Case Study: Agape Match achieves 24/7 live answering and faster client connections with AnswerConnect

Agape Match pays off AnswerConnect in 5 days with 24-hour live answering

Agape Match, a boutique matchmaking agency, sought to provide a discrete, human touch for its busy professional clients. The challenge was ensuring potential clients always reached a person, especially since 50% of signups occurred on weekends when their office was typically unavailable. They turned to the vendor AnswerConnect for a live answering service.

By implementing AnswerConnect's 24-hour live answering service, Agape Match ensured no call from a potential client was missed. The solution provided immediate human connection, which was critical for their service model. The results were swift and significant, with AnswerConnect stating the cost of the service for one year was paid off within just five days of use. This reliable communication support also contributed to the agency's overall service excellence, which was later recognized when Agape Match was named Matchmaking Agency of the Year at the U.S. Dating Awards.