Case Study: Surescripts speeds DevOps and reduces downtime with Red Hat Ansible

Surescripts Speeds Devops Processes with Red Hat Ansible Automation

Surescripts, the nation’s leading health information network that processes billions of secure transactions annually, faced growing pressure to scale its network and server infrastructure, reduce manual errors, and accelerate delivery of new features. As the company moved from large legacy codebases to microservices and added more developers, manual deployments and one-off operational tasks created downtime risk and slowed releases.

Surescripts adopted Red Hat Ansible Tower — an agentless, centralized automation platform — to run reusable Ansible Playbooks across F5 load balancers, Linux and Windows servers, and other infrastructure. The automation enabled safe, one-click jobs, automated datacenter failovers, role-based access, and consistent testing; the result was dramatically faster launches (hundreds of deployments per day), shorter incident resolution (about two hours saved per service move), improved productivity, and stronger security and cloud-readiness.

SureScripts

Michael Perzel

Senior DevOps Engineer