Case Study: Tobermore achieves scalable CRM automation and reporting with ANS Group’s Dynamics 365 solution

Tobermore adds 70 Constellations to Dynamics 365 with ANS Group

Tobermore, a family-run manufacturer of paving products, faced challenges with its outdated on-premise Dynamics 365 CRM system, which lacked the functionality and scalability needed to support the company's significant growth. They sought a partner to help migrate the system to the cloud and develop bespoke customizations to meet their evolving business needs, choosing ANS Group for the task.

ANS successfully migrated Tobermore's system to the cloud and provided ongoing support through its Centre of Excellence (CoE) service. A key achievement was the development of a complex bespoke feature called 'Constellations,' which streamlined product reporting by allowing opportunities to be associated with product bundles. This solution automated manual processes, simplified the user experience, and enabled Tobermore to efficiently capture ROI data for its products.

Tobermore