Case Study: Socket Mobile improves user experience and sales processes with ANS Group’s Dynamics 365 managed service

Socket Mobile modernises Dynamics 365 in 2 weeks with ANS Group

Socket Mobile, a manufacturer of Bluetooth barcode scanners, faced challenges with its global Microsoft Dynamics 365 deployment due to inadequate external support. Their single support resource lacked capacity, leading to long resolution times that hindered progress. Seeking a more responsive partner in a closer time zone, they turned to ANS Group for a solution.

By implementing ANS Group's managed service for Dynamics 365, Socket Mobile gained immediate technical support and consultancy. This partnership enabled them to successfully migrate to a new unified interface and improve sales data segmentation. The results included a significantly enhanced user experience, a clearer understanding of sales opportunities, and positive feedback from their team, allowing them to optimize internal processes and gain channel opportunities.

Socket Mobile