Case Study: Micheldever Group modernizes CRM and improves agility with ANS and Dynamics 365

Micheldever Group boosts service and cuts costs with ANS

Micheldever Group, one of the UK's largest tyre wholesalers, was operating on an outdated on-premises Dynamics 2011 solution. Their challenge was to update their system to become more agile and support their business strategy focused on Microsoft technology. They partnered with vendor ANS to migrate to a Dynamics 365 CRM solution.

ANS implemented Dynamics 365, which included mobile applications and a reorganization of internal business processes to create a single source of truth. This solution provided Micheldever with operational cost savings, a tool to help increase revenue, and improved agility. The new system enables teams to easily capture and share pertinent customer information, ensuring the best service.

Micheldever Group