Case Study: Calisen modernizes CRM and boosts flexibility with ANS and Microsoft Dynamics 365

Calisen modernizes 40% of UK smart metre operations with ANS

Calisen, a major UK energy infrastructure business, faced challenges with an inefficient and outdated legacy CRM system used by its field engineers. To support its digital transformation goals, Calisen partnered with vendor ANS to replace this platform with a modern solution.

ANS implemented Microsoft Dynamics 365, providing expertise on its deployment and integration with the broader Microsoft ecosystem. The new CRM platform delivered a more robust and flexible system for Calisen's partners and customers, creating greater efficiencies and providing a secure foundation for future AI experimentation.

Calisen