Case Study: Aston University improves student recruitment and saves time with ANS and Dynamics 365

Aston University saves 421 hours a month with ANS

Aston University, a diverse institution recruiting students from over 120 countries, faced a challenge in managing its student recruitment and outreach. The university needed to integrate its recruitment partners into a single CRM system to own its performance pipeline and better manage the entire student journey. To achieve this, they partnered with vendor ANS to implement Microsoft Dynamics 365.

ANS implemented Dynamics 365 Sales and Customer Insights Journey modules, providing pre-configuration, automation, and engineering support from its Dynamics Center of Excellence. This solution provided Aston University with real-time reporting and invaluable data insights. The results were significant, including saving 421 hours processing applications monthly, removing 800 hours of manual processes, and achieving a £1.9 million ROI over three years through increased student conversions.

Aston University