Case Study: Vimeo achieves real-time user-experience monitoring and operational optimization with Anodot

Vimeo Uses Anodot to Tap Into User Experience and Optimize Internal Operations

Vimeo, a leading professional video platform with over 200 million members, faced the challenge of monitoring a rapidly growing business and extracting meaningful signals from a decade of data. Its existing rule-based alerting couldn’t capture context or detect hard-to-find anomalies across many KPIs, so engineering and data teams needed a scalable, automated way to surface incidents and product-usage trends affecting customers and operations.

Vimeo integrated Anodot’s AI-driven anomaly detection into both batch and streaming pipelines to monitor system health, product usage, payments, and customer metrics in real time. Anodot quickly detected a known CDN outage that prior tools missed, flagged spikes in Vimeo Create searches (e.g., “fitness” and “education”) that shaped the product roadmap, and provided near-instant alerts for payment drops to prevent revenue loss—enabling cross-team proactive incident management and plans to extend anomaly-driven insights into predictive analytics and customer-facing offerings.

Vimeo

Lior Solomon

Vice President of Engineering, Data