Case Study: Payoneer achieves real-time payment anomaly detection and seamless customer experience with Anodot

Payoneer cuts incident detection time by 90% with Anodot

Payoneer, a global payment platform serving millions of businesses, needed to proactively monitor its vast array of over 190,000 performance metrics to quickly detect and address business incidents and technical glitches. To overcome the challenge of manual processes and false positives from static thresholds, Payoneer implemented Anodot's AI-powered anomaly detection and forecasting solutions.

Using Anodot's platform, Payoneer automated its monitoring, integrating it with log analysis to spot technical issues and leveraging its forecasting for currency needs. The solution delivered significant results, including a 90% improvement in time to detect critical incidents and a 3x increase in visibility into payment operations. Anodot also completely eliminated false positive alerts, allowing Payoneer to ensure a seamless customer experience.

Payoneer