Anodot
33 Case Studies
A Anodot Case Study
Anodot helps leading telecom operators monitor Business Support Systems (BSS) and critical business metrics across billing, provisioning, sales and customer care. Telcos face highly volatile, complex data where static thresholds and manual dashboards create blind spots, slow detection and costly incidents — for a $1B-revenue operator annual incident costs can range into the tens of millions without fast, automated detection.
Anodot’s autonomous, ML-driven platform ingests millions of KPIs, correlates events for fast root-cause analysis and delivers targeted alerts to the right teams. Customers report $10.3M–$39.7M in annual savings (for a $1B operator), 89–97% faster time-to-detection, 90% fewer alerts, 75% fewer non-actionable alerts, a 50% reduction in support workload and ~30% improvement in customer satisfaction across use cases like fraud prevention, provisioning, cloud cost spikes and ETL/backend error detection.
Antal Kovácsovics
Head of IT Service Management Centre