Case Study: King improves real-time gaming incident detection with Anodot

King - Customer Case Study

King, the mobile gaming company behind Candy Crush and other popular franchises, needed a better way to detect business incidents quickly and reduce revenue loss. Its incident management and BI teams were struggling to monitor subtle anomalies across game KPIs, platforms, builds, and countries, so they turned to Anodot’s AI analytics for real-time detection and alerting.

Using Anodot, King expanded monitoring to 18 KPIs per game across roughly 20,000 service dimensions and improved its incident detection process with fewer false positives. The result was real-time anomaly detection and a 20% time-to-detect compared with the previous year, an 80% improvement that gave King faster response, greater confidence, and less risk to revenue.

King

Lukasz Korbolewski

Product Owner of Business Intelligence