Case Study: Smart Axiata achieves seamless service monitoring with Anodot

Cambodia’s Leading Mobile Telco Smart Axiata Uses Anodot to Ensure Seamless Service

Smart Axiata, Cambodia’s leading mobile telco, struggled for years to monitor tens of thousands of KPIs, making troubleshooting slow and often taking hours or even days. With Anodot, the company used autonomous analytics to improve monitoring, reduce alert noise, and help prevent network incidents from going unnoticed.

Anodot implemented a more comprehensive, essential-alerts-only approach that covered critical metrics like data connections, traffic profiles, and subscriber data usage. As a result, Smart Axiata gained better visibility into its network, could respond to issues faster, and saved time to focus on future growth and serving customers better.

Smart Axiata

Andrey Kuzin

Chief Technology Officer