Case Study: Leading Digital Printing Company achieves increased uptime and reduced support costs with Anodot

Anodot Handles the Most Pressing Printing Problems

This leading digital printing company installs thousands of proprietary digital presses worldwide and sells presses plus pay-per-page consumables and support to print houses. Downtime directly reduces per-page revenue, increases support and parts costs, and hurts customer satisfaction — exacerbated by customers replacing parts before contacting support and the high cost of support calls and expert field visits.

Anodot ingests continuous hardware and software telemetry from each press (ink levels, temperatures, engine speeds, voltages, error and user events, etc.), automatically detects anomalies and identifies presses needing long-term service, and issues automated alerts for proactive intervention. The result: fewer unplanned stops, lower support and parts expenses, preserved revenue streams, and improved customer satisfaction.