Case Study: Flexfone improves customer communication with AnnounceKit

Flexfone Found a Fast and Friendly Way of Notifying Their Customers with AnnounceKit

Flexfone, a Danish telecommunications company, needed a way to effectively notify its customers about product updates and new features. Their users felt left out of the loop, leading to disappointment when changes were rolled out without communication. They sought a complete solution, specifically wanting an in-app widget and email subscription capability, and found the vendor AnnounceKit.

By implementing AnnounceKit, Flexfone utilized widgets, a standalone feed, and email notifications with segmentation. This solution eliminated the negative feedback they previously received. AnnounceKit provided measurable results, with high email open rates, very few unsubscribes, and excellent widget engagement, successfully keeping their user base informed.

Flexfone

MacIej MacIejewski

Founder