Case Study: Agendrix saves time and improves product update visibility with AnnounceKit

How Product Updates Has Become a Core Part of Agendrix with AnnounceKit

Agendrix, an employee management platform, was aware that communicating product updates was a core business function but lacked an efficient solution. They initially used Intercom Articles to share patch notes, a process that required additional outbound messaging and created extra work for their Customer Success team led by Mark Borham. They sought a tool that would save time and improve the experience for both their team and their clients.

By implementing AnnounceKit, Agendrix found a practical and time-saving solution for announcing product updates. The platform provided improved visibility and transparency, with a launcher icon in their app's top bar notifying users of new updates directly. This eliminated client confusion over where to find notes and helped purify their help center. The team at Agendrix reported significant time savings, allowing them to focus on higher-value issues.

Agendrix

Mark Borham

Customer Success Manager