Case Study: Multi-Specialty Provider cuts DNFB by 75% with AnnexMed

Multi-Specialty Provider cuts DNFB by 75% with AnnexMed

A multi-specialty healthcare provider using an offshore model faced significant revenue cycle challenges, including provider dissatisfaction and revenue leakage. Inconsistent workflows, delayed clarifications, and uneven coding accuracy led to high days-not-final-billed (DNFB) and denial rates, which disrupted cash flow. To overcome this, the organization partnered with AnnexMed for its revenue cycle management services.

AnnexMed implemented a turnaround through process enhancements, quality protocols, and technology. The solution included standardizing workflows, establishing a multi-level quality framework, and deploying dashboards for tracking and automated alerts. As a result, AnnexMed helped the provider cut DNFB by 75%, reduce denials by 57%, and significantly improve coding quality and operational efficiency.