Annexa
57 Case Studies
Case Study: The MILC Group enhances customer experience and streamlines operations with Annexa and NetSuite
A Annexa Case Study
The MILC Group consolidates 4 business entities with Annexa
The MILC Group, a boutique parent company for brands in custom packaging and promotional merchandise, faced system roadblocks as it grew. Its outdated MYOB EXO platform caused downtime, lacked customization, and hampered warehouse and order processes. To support growth, MILC Group engaged vendor Annexa to implement a tailored Oracle NetSuite ERP solution.
Annexa consolidated the company's four entities into a single NetSuite instance and integrated it with multiple eCommerce platforms and a 3PL warehousing system. This gave MILC Group enhanced control, real-time access from any device, and streamlined logistics. The solution minimized manual intervention, improved stock forecasting, and ultimately enabled an unrivalled customer experience, distinguishing the company in its industry.
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