Case Study: YWCA Australia achieves unified financial operations with Annexa's NetSuite solution

Cloud ERP empowers YWCA’s mission with a unified NetSuite solution

YWCA Australia, supported by Annexa, was facing major system roadblocks from having eight scattered systems across 3 subsidiaries, 7 business divisions, 21 operating locations, and more than 100 cost centres. The organization needed a more unified way to manage finance, compliance, and reporting, and chose a phased NetSuite Financials implementation with Annexa.

Annexa delivered a 12-week first phase that centralized financial management and procurement with electronic approvals, replacing fragmented processes with a single integrated back-end system. The results included faster, real-time reporting instead of weeks spent on month-end consolidation, improved data extraction and flexibility, streamlined operations, and high user adoption, helping YWCA Australia focus more on mission-driven work.

YWCA Australia

Faisal Mukhtar

Chief Financial Officer