Case Study: Haringey Council improves accessibility and user experience with Annertech and LocalGov Drupal

Haringey Council boosts accessibility to 100% with Annertech

Haringey Council, a local government body serving over 262,000 residents, was challenged by an outdated website that was not mobile-friendly, inaccessible for people with disabilities, and failing to meet user needs. They partnered with Annertech to create a new website built on the LocalGov Drupal content management system to address these issues and adhere to Government Digital Service standards.

Annertech designed and developed the new site, which involved a massive content migration and restructuring, training for over 100 editors, and complex integrations with systems like Modern.Gov and My Haringey. The solution dramatically improved the user experience, resulting in key user journeys becoming two minutes and five seconds faster and a 30% reduction in content. The website now scores 100% for accessibility and 96% for performance on PageSpeed Insights, with the council reporting increased customer satisfaction.

Haringey Council (London Borough of Haringey)