Case Study: Dior Travel Retail boosts global training efficiency with Angage

Angage helps Dior deliver a successful training program

Dior Travel Retail, a luxury retail brand operating in travel locations, needed a more effective method to train its global staff on complex product information to better serve a demanding and hurried clientele. To make its training more efficient and improve message retention, the company turned to vendor Angage and its interactive voting handset system.

By implementing Angage's audience response system, Dior replaced paper-based questionnaires with interactive, customizable digital ones. This solution allowed instructors to create personalized content and display real-time results as rankings, which increased participant engagement and spurred competition. The use of Angage saved instructors precious time in content creation and evaluation, while also ensuring the training effectively met the personnel's needs.

Dior Travel Retail