Case Study: UNESCO streamlines global travel management with Andersen

UNESCO cuts trip planning time and boosts satisfaction to 88% with Andersen

The customer, UNESCO, a UN agency focused on education, science, and culture, required a comprehensive internal tool to manage the global work trips of its employees. Their challenge was to plan, oversee, and fund these trips in a compliant, cost-effective, and transparent manner. Andersen was approached to develop this custom travel management system.

Andersen built an advanced system that automated the entire trip management lifecycle, from creating employee profiles and travel requests to automatically selecting optimal routes and budgets. The solution integrated with SAP and external travel agencies to source the best proposals. As a result of Andersen's work, UNESCO significantly minimized the average time spent on trip planning and approval and increased user satisfaction rates up to 88%.

UNESCO