Case Study: an integrated senior care platform improves operations and compliance with Andersen

Integrated Senior Care Platform improves operations for 6,000 communities with Andersen

The customer, Integrated Senior Care Platform, is a major provider of solutions for senior living communities formed from a merger of three industry players. They faced significant challenges in integrating over 100 third-party partners, migrating data from legacy systems, and ensuring compliance with regulations like HIPAA while scaling their operations. They engaged the vendor, Andersen, to develop a unified web-based platform to streamline their critical workflows.

Andersen implemented a scalable, service-oriented architecture using technologies like Python, Java, and AWS. The solution included 360-degree resident profiles, a mobile task app for caregivers, automated billing, and CRM and marketing systems. This resulted in increased operational efficiency across nearly 6,000 communities, improved resident and family satisfaction, and enhanced compliance and scalability for the customer.