Case Study: Turun Kaupunki achieves smoother tree-felling permit processing with Anders

Turun Kaupunki automates tree-felling permit service with Anders, launching in October 2025

Turun kaupunki (the city of Turku) faced a challenge in efficiently handling the high volume of inquiries related to tree removal permits received through multiple customer service channels. They needed a solution to streamline the advisory process and reduce manual handling work. The city partnered with vendor Anders Innovations to develop an automated assessment service.

Anders implemented a web-based tree removal evaluation automation, developed using Python, Kubernetes, and Odoo. The solution provides citizens with fast and consistent answers based on building supervision regulations. The service, launched in October 2025, creates a strong foundation for the digitalization of permit-related advice and paves the way for wider automation in other processes. Anders was praised for their strong expertise, solution-oriented approach, and innovativeness, which ensured the project progressed smoothly and with high quality.

Turun Kaupunki