Case Study: IAG Loyalty boosts Product Leader confidence and team cohesion with AND Digital’s AND We Lead

IAG Loyalty boosts leadership confidence in 11 weeks with AND Digital

IAG Loyalty, responsible for the global Avios loyalty currency, faced the challenge of strengthening collaboration and driving performance within its team of eight Product Leaders following multiple reorganizations. To harness their insights and resilience for long-term success, they partnered with AND Digital and utilized their AND We Lead development programme.

AND Digital implemented an 11-week tailored programme for IAG Loyalty, which included individual coaching, group dynamics assessments, and four digital leadership workshops. The results were transformative, with participants reporting 100% confidence in articulating their priorities and notable improvements in team cohesion and psychological safety. AND Digital's solution led to significant gains in individual goal setting, confidence, and resilience.

IAG Loyalty