Case Study: ESCO Corporation achieves unified ERP across 23 sites and reduces customizations by 70% with ANCILE Solutions, Inc.

ESCO Corporation - Customer Case Study

ESCO Corporation, a Portland-based global manufacturer with more than 800 end users across 23 sites, faced disparate ERP systems from growth by acquisition and needed to upgrade to Oracle 11.5.10 to unify operations. With a long-tenured workforce accustomed to legacy processes, the company required a targeted training and support strategy to ensure adoption and realize the benefits of the new system.

ESCO engaged RWD (ANCILE) to deliver a blended solution built on uPerform and an End-User Support Analysis: simulations for remote Conference Room Pilots, a train-the-trainer toolkit, UAT coordination and onsite support, and post-go-live assessments. The approach reduced time-to-competency, eliminated travel costs, streamlined ERP operations across all sites, cut technology customization by roughly 70%, and positioned ESCO to achieve the expected ROI while allowing teams to stay focused on core business.

Esco

Steve McCall

Program Manager