Case Study: Forney Industries streamlines SuiteCommerce and boosts customer experience with Anchor Group

Forney Industries delivers a SuiteCommerce launch on time and under budget with Anchor Group

Forney Industries, a B2B welding and metalworking supplier, faced challenges from outdated ERP and e-commerce systems that hindered growth. They engaged vendor Anchor Group to implement a new SuiteCommerce platform, needing a solution that could support two distinct customer sites efficiently and integrate with their existing operations.

Anchor Group delivered a comprehensive SuiteCommerce solution on time and under budget, featuring custom tools like a dual catalog view, CSV cart import, and secure login swapping. The project eliminated system bloat, automated key processes, and allowed Forney to decommission external systems like Zendesk, resulting in a feature-rich, efficient customer experience tailored to their business needs.

Forney Industries