Case Study: Sai Gon Food automates 95% of order processing with Anchanto Order Management

How Sai Gon Food Automated 95% Order Processing & cut operation time by 50%

Sai Gon Food, a leading Vietnamese meal manufacturer and supplier, faced significant challenges as it expanded its e-commerce operations. Its manual, fragmented processes for catalog management, delivery route optimization, and inventory updates led to errors, high operational costs, and poor customer experiences. To address these issues, the company turned to the vendor Anchanto for a solution.

By implementing Anchanto's Order Management System, Sai Gon Food automated 95% of its order processing and centralized its multi-channel operations. This solution provided real-time inventory syncing and optimized delivery routes. The results were substantial, including a 50% reduction in operational time, a 50% decrease in staff needed for product listing, lower shipping costs, and a greatly improved customer experience.

Sai Gon Food

Hung Le Quoc

Vice President - Supply Chain