Case Study: Poney Group achieves faster, error-free order fulfillment with Anchanto

Error-free and Lightning-Fast Order Processing with Anchanto

Poney Group, a leading children's wear brand in Malaysia, faced significant operational challenges due to a surge in e-commerce orders during the COVID-19 pandemic. Their manual processes led to delayed order fulfillment, a high error rate, and strained warehouse manpower, hindering their growth. To navigate these issues, they sought a technology solution and selected Anchanto Warehouse Management from the vendor Anchanto.

By implementing Anchanto's solution, Poney Group automated its picking and packing operations and integrated with various marketplaces and carriers. The results were transformative: the time to process orders dropped dramatically from 1.5 hours per order to processing 400 orders in just 4 hours. They achieved a 97.5% order fulfillment rate within 48 hours, significantly reduced errors, and were able to operate with a leaner team, saving on operational costs. Anchanto provided the scalable technology that directly supported Poney's growth objectives.

Poney Group

N Gopala Krishnan

Warehouse and Distribution Manager