Case Study: Health and Personal Care Private Label Company restores sales and protects listings from competitor vote attacks with AMZAlert

Health and Personal Care Private Label Company Utilizes AMZAlert to Aid in Competitor Vote Attacks

Health and Personal Care Private Label Company, a private-label seller that did $900K in sales last year and aimed to double revenue, was hit by competitor "vote attacks" that up‑voted one‑star reviews and hurt conversions. The company sought a well‑established monitoring solution that would notify them when bad reviews appeared and allow a quick response so negative reviews would not show as the most helpful—so they turned to AMZAlert’s listing monitoring and protection service.

AMZAlert implemented continuous negative-review monitoring, notifications when reviews are deleted, and instant SMS and email alerts so the seller could respond immediately to vote attacks. After adopting AMZAlert in 2017 the company reported fixed listings and a clear sales uplift, with chart indicators rising from the prior ~1–2.5K range to peaks around 7K and elimination of sales dips caused by unnoticed attacks. AMZAlert’s alerts restored listing stability and improved conversion.