Case Study: Fischer Homes achieves streamlined travel management and 24/7 support with AmTrav

How Fischer Homes earns 97% customer satisfaction building homes across six different geographies

Fischer Homes is a Cincinnati-based homebuilder that constructs about 2,000 homes a year across six regions and prides itself on a culture-driven, decentralized model and a 97% buyer satisfaction rate. Because hands-on, in-person training and frequent site travel are central to maintaining consistent quality across markets, Fischer struggled with a time-consuming DIY booking process that required visiting multiple airline and hotel sites, offered poor spend and traveler-tracking visibility, and left bookers on call nights and weekends.

AmTrav provided an all-in-one booking platform with loyalty integration, 24/7 traveler support, Concur compatibility, and robust reporting (trip, unused tickets, dashboards) so bookings became quick and manageable—Beverly Turner can book repeat travelers in 5–10 minutes—and bookers no longer need to be on call. The result: faster, safer travel management, clearer spend data for budgeting and hotel negotiations, and smoother support for the company’s essential in-person training and travel needs.

Fischer Homes

Beverly Turner

Executive Administrative Assistant