Case Study: Scottish Water builds a data assurance framework with AMT-SYBEX

Scottish Water Building a data assurance framework to support decision-making and compliance

Scottish Water partnered with AMT-SYBEX to address the growing volume of operational information and data changes in its Wholesale water and sewerage business. As competition in the non-household market increased, Scottish Water needed a more consistent, controlled approach to data quality and data assurance to support compliance and decision-making.

AMT-SYBEX developed a data assurance and governance framework for Scottish Water, including a data dictionary, dashboards, and mechanisms for tracking and measuring data quality across criteria such as completeness, conformity, and timeliness. The result was improved visibility across the Wholesale business, tighter control of change processes, more evidence-based decision-making, and stronger data standards that Scottish Water is extending across the organisation.

Scottish Water

Stephen McIntosh

Programme Manager Wholesale Services